Ah now understand de urge tuh piss ...
Sometimes tings does happen ..... dat does get meh blue vex ..... an' ah does jus want tuh jump orn here ...... an' vent an' lambaste ...... but den ...... ah does tell mehself ...... Scene ..... it eh worth it ..... yuh pressure go jus go up ...... so ah does boil down like bahji ...... but den ah does ketch de fit ah next day ...... well ...... today is dat day!!!
Allyuh remember ..... when ah had post de picture of de furniture store on Ariapita Avenue ...... wit de jokey 'PISS ON THE RBTT BANKING MORONS' sign ...... well subsequent tuh dat post ...... one of meh readers (Zee) ...... alerted meh tuh de fact ..... dat de signs were since changed ...... and that I need tuh go check it out ...... but ...... I clean forget bout dat ....... until yesterday!!
Now .... as ah done blab ahready ...... yesterday was meh Indian Expo day ..... and when I say 'day' ...... I mean ....... I normally set aside much of a day ...... tuh jus go an' gape comfortably ...... so of course ...... being 'the day' ...... and seeing that it opens at 11:00 am ...... ah organise mehself tuh ride out early ...... cuz ah had lil turns tuh make before ..... wit de Bank being one.
I bank at Republic Bank (which yuh probably figured out by now) ...... and tho yuh afforded any-branch banking ..... I does normally hit jus two ..... de Starlite one .... or de Glencoe one ....... not Westmall (dem is de worse) ..... but dem is branch dat does open 11:00 am ..... so .... since I was done out an' about at dat time ..... an' headin East ..... ah decide tuh go tuh de Woodbrook Branch ..... now I doh really like dat branch either eh ...... cuz it always have ah line ..... so needless tuh say ..... we (me an' fren) walk eeeen ...... an' we meet ah small line ...... wit only about 10 people ..... so de scene didn't look too bad ...... A A ..... so we in de line chattin ..... bouncin up odda people we know ..... makin small talk ..... takin eeeeen de cricket dat was showin on de TV ...... when .... after however long of crawlin ..... we reach on de nex side of de snake line ...... an' de TV get replace by de clock ...... well I couldn't believe what I was seein ...... we was standing in dat line about ah good 45 minutes!!!
Anyway ...... about 5 minutes later now ..... I hear those glorious words ...... "Next in line" ..... so I walk across to CASHIER NO. 5 ...... an' ah put meh 3 lil transactions ..... under de lil glass tingy ..... by which time ...... fren (who was behind me in de line) was also called tuh a Cashier (right next tuh me) ...... so we dey ..... chattin still ..... while both Cashiers processin (or so I tort!) ...... when my No. 5 gyul (who shoulda really be ah number nort instead) ..... after she take bout 10 minutes tuh figure out my vouchers ...... go tell me ...... next time ...... I should go tuh de NON-CASH line fuh non-cash trans ..... and de Cashiers ..... fuh cash trans ..... SO DAT I DOH KEEP BACK DE LINE!!!!! ........ Grrrrrrrrrrrr????????
She fuh real ...... after I sweat in dat line ..... fuh approx. 49 minutes too many ....... da'is what she go tell me?! ...... tuh go in one line ...... tuh pay two credit card (cuz is cheques ah was usin) ....... an' den go in ah nex line (fuh probably anodda half day) ...... tuh do de cash transaction??????? ..... when yuh could do every blasted ting in one place ...... which is ...... by ah Cashier??!!!!
Well ah doh have tuh tell allyuh ....... dat ah get stink ....... but I eh one tuh make ah scene ...... Iz de silent and deadly kind ....... cuz if I did only open my mout fuh she ...... lawd help she (an' me) ...... so ..... under ah pure hate an' ah ackin normal vibes ...... I did the next best thing ...... I ignored the comment (or advice) ...... cuz I really wanted tuh tell her ....... dat maybe she shoulda take ah lil purge before comin tuh work (yes, ah purge does ah body good) ....... ah lil senna pods in she morning tea ...... dat way ...... de shit woulda come out de rite end ...... an' not tru she mout ....... an' she woulda also get ah lil more energy too ....... tuh press de keys on she keyboard wit ah lil more zess ....... an' not like if is flickin egg shells she punchin ..... cuz I doh know if it is she eh know she wuk ...... or if she was havin ah orf day ..... or if she jus dotish ..... or if she on SLOWROIDS ....... cuz geeeeezan rice ...... ah 5 year old coulda lick up dem 3 transactions faster!!!!!! ....... it was so bad ..... dat said people dat I bounce up in de line (way behind me) was comin up tuh me ..... an' tellin me dat dey gorn ...... yes ...... real people after me ..... did come an' go ....... an' I still by CASHIER NO. 5!!! ....... fren an' all ...... who was by de nex Cashier ..... start tuh get antsy too ...... an' start tuh loudly drop ah setta sarcastic comment ..... cuz she want tuh know what de ass it is so I doin .... or rather ..... what de ass it is wrong wit de Cashier!
*SIGH* ...... she get me real vex yuh know ..... flabbergasted even ...... cuz who de so-an-so she really feel she is ...... tuh imply dat I ...... Scene ...... wit money in de Bank (albeit very little) ....... was KEEPIN BACK DE LINE ..... wit my 3 lil transaction .... like she eh know is my money self ..... dat payin she salary ..... and dat she sittin down in ah Bank tuh serve ME ...... de fassness ...... and de audacity (oh gorm ah fine ah have tuh use dis word plenty bwoy) ........ an' de outta place-ness!!!
Cuz you really see what I sayin ....... not fuh one minute ...... did dis moron recognise ..... dat SHE is de real problem ...... an' dat is SHE who needed tuh check she contents ..... and try tuh speed up SHE process ..... so dat SHE could stop keepin back de line ...... instead of talkin shit in my already peeved head ..... a good customer like me ....... who does write up all dey vouchers an' everything!!! ..... when ah Cashier get me as a customer ..... dem eh have nuttin tuh do .... but punch ..... ahhhhhhh ...... I doh know nah ..... I really doh know why it is dey does have staff like dat on de frontline ...... inefficiency like SHE ..... need tuh be filing in de back somewhere!!!!
And yes ..... it have such ah ting as educating yuh customers ..... but it also have ...... real @#$%& lazy people who are actually 'employed' ..... an' who eh realise how lucky dey are tuh even have ah job! .... STEUPS ...... I doh know if Republic Bank eh readin de papers ..... but rite now ...... of all times ...... dey need tuh be kissin people bumbum ....... and be glad dat people still comin eeeeen ...... tuh join dey line ...... cuz yuh know what ...... it have real Republic people now .... who lookin tuh join ah new line!!!
JAH!!! ..... up tuh now ..... I still cyah believe how long dat gyul take tuh process dem 3 transactions!!! ..... an' telling me 'so I doh keep back de line'!!!
Anyway ...... so dat was dat ..... ah went meh Expo ..... an' on de way back home ..... ah stop off at Domino's (on Ariapita Avenue) fuh ah pizza ..... an' look what I see ..... right across de road ...... de new signs ....... it was like fate ...... cuz after gettin pissed off at ah bank earlier in de day! ..... there I was ..... having the same urge ..... tuh piss ah RBL banking moron instead!
So while my boy (TH) still want tuh piss on RBTT ..... he take down de Obama sign dat was right below ..... and he replace it wit de TIME MAG one ...... and he add two additional ones below (the white .... I totally agree with!)
Allyuh remember ..... when ah had post de picture of de furniture store on Ariapita Avenue ...... wit de jokey 'PISS ON THE RBTT BANKING MORONS' sign ...... well subsequent tuh dat post ...... one of meh readers (Zee) ...... alerted meh tuh de fact ..... dat de signs were since changed ...... and that I need tuh go check it out ...... but ...... I clean forget bout dat ....... until yesterday!!
Now .... as ah done blab ahready ...... yesterday was meh Indian Expo day ..... and when I say 'day' ...... I mean ....... I normally set aside much of a day ...... tuh jus go an' gape comfortably ...... so of course ...... being 'the day' ...... and seeing that it opens at 11:00 am ...... ah organise mehself tuh ride out early ...... cuz ah had lil turns tuh make before ..... wit de Bank being one.
I bank at Republic Bank (which yuh probably figured out by now) ...... and tho yuh afforded any-branch banking ..... I does normally hit jus two ..... de Starlite one .... or de Glencoe one ....... not Westmall (dem is de worse) ..... but dem is branch dat does open 11:00 am ..... so .... since I was done out an' about at dat time ..... an' headin East ..... ah decide tuh go tuh de Woodbrook Branch ..... now I doh really like dat branch either eh ...... cuz it always have ah line ..... so needless tuh say ..... we (me an' fren) walk eeeen ...... an' we meet ah small line ...... wit only about 10 people ..... so de scene didn't look too bad ...... A A ..... so we in de line chattin ..... bouncin up odda people we know ..... makin small talk ..... takin eeeeen de cricket dat was showin on de TV ...... when .... after however long of crawlin ..... we reach on de nex side of de snake line ...... an' de TV get replace by de clock ...... well I couldn't believe what I was seein ...... we was standing in dat line about ah good 45 minutes!!!
Anyway ...... about 5 minutes later now ..... I hear those glorious words ...... "Next in line" ..... so I walk across to CASHIER NO. 5 ...... an' ah put meh 3 lil transactions ..... under de lil glass tingy ..... by which time ...... fren (who was behind me in de line) was also called tuh a Cashier (right next tuh me) ...... so we dey ..... chattin still ..... while both Cashiers processin (or so I tort!) ...... when my No. 5 gyul (who shoulda really be ah number nort instead) ..... after she take bout 10 minutes tuh figure out my vouchers ...... go tell me ...... next time ...... I should go tuh de NON-CASH line fuh non-cash trans ..... and de Cashiers ..... fuh cash trans ..... SO DAT I DOH KEEP BACK DE LINE!!!!! ........ Grrrrrrrrrrrr????????
She fuh real ...... after I sweat in dat line ..... fuh approx. 49 minutes too many ....... da'is what she go tell me?! ...... tuh go in one line ...... tuh pay two credit card (cuz is cheques ah was usin) ....... an' den go in ah nex line (fuh probably anodda half day) ...... tuh do de cash transaction??????? ..... when yuh could do every blasted ting in one place ...... which is ...... by ah Cashier??!!!!
Well ah doh have tuh tell allyuh ....... dat ah get stink ....... but I eh one tuh make ah scene ...... Iz de silent and deadly kind ....... cuz if I did only open my mout fuh she ...... lawd help she (an' me) ...... so ..... under ah pure hate an' ah ackin normal vibes ...... I did the next best thing ...... I ignored the comment (or advice) ...... cuz I really wanted tuh tell her ....... dat maybe she shoulda take ah lil purge before comin tuh work (yes, ah purge does ah body good) ....... ah lil senna pods in she morning tea ...... dat way ...... de shit woulda come out de rite end ...... an' not tru she mout ....... an' she woulda also get ah lil more energy too ....... tuh press de keys on she keyboard wit ah lil more zess ....... an' not like if is flickin egg shells she punchin ..... cuz I doh know if it is she eh know she wuk ...... or if she was havin ah orf day ..... or if she jus dotish ..... or if she on SLOWROIDS ....... cuz geeeeezan rice ...... ah 5 year old coulda lick up dem 3 transactions faster!!!!!! ....... it was so bad ..... dat said people dat I bounce up in de line (way behind me) was comin up tuh me ..... an' tellin me dat dey gorn ...... yes ...... real people after me ..... did come an' go ....... an' I still by CASHIER NO. 5!!! ....... fren an' all ...... who was by de nex Cashier ..... start tuh get antsy too ...... an' start tuh loudly drop ah setta sarcastic comment ..... cuz she want tuh know what de ass it is so I doin .... or rather ..... what de ass it is wrong wit de Cashier!
*SIGH* ...... she get me real vex yuh know ..... flabbergasted even ...... cuz who de so-an-so she really feel she is ...... tuh imply dat I ...... Scene ...... wit money in de Bank (albeit very little) ....... was KEEPIN BACK DE LINE ..... wit my 3 lil transaction .... like she eh know is my money self ..... dat payin she salary ..... and dat she sittin down in ah Bank tuh serve ME ...... de fassness ...... and de audacity (oh gorm ah fine ah have tuh use dis word plenty bwoy) ........ an' de outta place-ness!!!
Cuz you really see what I sayin ....... not fuh one minute ...... did dis moron recognise ..... dat SHE is de real problem ...... an' dat is SHE who needed tuh check she contents ..... and try tuh speed up SHE process ..... so dat SHE could stop keepin back de line ...... instead of talkin shit in my already peeved head ..... a good customer like me ....... who does write up all dey vouchers an' everything!!! ..... when ah Cashier get me as a customer ..... dem eh have nuttin tuh do .... but punch ..... ahhhhhhh ...... I doh know nah ..... I really doh know why it is dey does have staff like dat on de frontline ...... inefficiency like SHE ..... need tuh be filing in de back somewhere!!!!
And yes ..... it have such ah ting as educating yuh customers ..... but it also have ...... real @#$%& lazy people who are actually 'employed' ..... an' who eh realise how lucky dey are tuh even have ah job! .... STEUPS ...... I doh know if Republic Bank eh readin de papers ..... but rite now ...... of all times ...... dey need tuh be kissin people bumbum ....... and be glad dat people still comin eeeeen ...... tuh join dey line ...... cuz yuh know what ...... it have real Republic people now .... who lookin tuh join ah new line!!!
JAH!!! ..... up tuh now ..... I still cyah believe how long dat gyul take tuh process dem 3 transactions!!! ..... an' telling me 'so I doh keep back de line'!!!
Anyway ...... so dat was dat ..... ah went meh Expo ..... an' on de way back home ..... ah stop off at Domino's (on Ariapita Avenue) fuh ah pizza ..... an' look what I see ..... right across de road ...... de new signs ....... it was like fate ...... cuz after gettin pissed off at ah bank earlier in de day! ..... there I was ..... having the same urge ..... tuh piss ah RBL banking moron instead!
So while my boy (TH) still want tuh piss on RBTT ..... he take down de Obama sign dat was right below ..... and he replace it wit de TIME MAG one ...... and he add two additional ones below (the white .... I totally agree with!)
I wudda let off on SHE... I does always sing praises for RBL buh like she wukkin like a FCB/Govt worker since CLICO hadda give dey shares to the Govt!
if it was a Non Cash alone SHE could have informed you of the Counter option buh to tell u bout keepin back line.. its called make a SCENE! nex time u walk in dat bank they would handle you one time...
the posters really say it all... but we as a people have to learn the difference between servant and servitude...
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Ahhhhh, Customer Service Trini-style.
Is good yuh finally let out all dat anger and frustration as dat ting could cork yuh better dan any half-ripe guava. Yuh should re-bottle it though and march straight tuh Customer Service and uncork it in dey tail. Dat is me and ah telling dem dat kinda service ah looking tuh close mih account and give mih mih two damn shilling right now oui. At least ah threatening dem wid dat.
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See? There are two sides to every coin. Ah glad to see yuh see de other side.
de shit woulda come out de rite end
Ah cyah stop laughing. Yuh make meh tea come thru meh nose here. Ah might have tuh bill yuh fuh a keyboard if dis one cyah clean up.
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Well, maybe cashier #5 was all three: having an off day, en know she wuk, and naturally dotish. If she is reading this she can benefit since the sooner people realize they are dotish, the sooner they can do something about it and hopefully it's not too late. I also hope some senior manager at Republic would be reading this blog and make the necessary corrections to their staff.
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People like her should not be working in CS. Next time ask real loud for the bank manager to complain, I'll bet that will fix her. At least that's what I do whenever I'm being mistreated and it works. The hardest part is of course to appear calm and collective, while you feeling the urge to slap the shit out of that bitch.
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All I can say is.....You ain't call de manager yet???....cuz yuh know dat is what I was doin and goin back by her de next time....As a matter of fact I wudda ask her to call de Manager (name known) there and then and let her know in front of #5....Ah waitin fuh dem tuh give me any bad treatment.....HAH!!!!
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I had a good laugh at this one. Customer Service Excellence at it's best let me tell you. I have banked at the four big banks in Trinidad and guess what. The service that I get at FCB, yes, the Government bank, has actually been the best. Everybody quick to hate on Government employees but you know what, customer service in Trinidad just plain bad, never mind public or private sector.
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glad to know your experiences have been better than mine at FCB... i aint perpetrating hate on the Govt... but my last visit was the best in years of dealing with FCB... in and out in 30 mins... else I wudda have to pay for parking...
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Yuh makin sarcastic comments?
When last yuh check your balance? I'd suggest you monitor that closely till yuh sure she forget you.
Here is the "Predators in Paradise" story from TIME:
http://www.time.com/time/magazine/article/0,9171,1003379,00.html
I'm going to read it.
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No boy ...... it wasn't me ...... was meh fren makin comments ...... I eh say boo ...... but dat still eh say dat meh balance safe eh! ......
....... cuz quick story ....... that very same day ...... de same fren who was gettin vex and makin de comments ..... her account magically went into overdraft by about $28,000 ....... and de same thing happen tuh a guy who we were chatting with in the line ...... dey couldn't get no money from de ATM!!!
Thanks fuh de link ..... will read later ...... headin out now ....
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Don't bother to read it. I found it was not too interesting. Garden-variety corruption.
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A few things...
1) Best post ever
2) "Puuure hate, and meh ackin normal"...jah jah send meh pon a mission! Big tune...
3) SLOWROIDS!!! HAHAHA
4) Geezan rice! HAHAHAhaha!!!
5) Who is getting the printing work for these banners?
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LOL .... I would love tuh know mehself ...... cuz I hear dat banners like dat ...... real expensive!
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you want obnoxious? go by FCB....! I now realise it's probably b//c they's government workers.
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