T&T in ah TSTT SoE!!!
Fuh those of you who not affected .... an' eh know .... I am about tuh clue you in ....
.... cuz right about now ..... TSTT goin tru ah lil state of emergency .... and as ah result ..... I goin @#*$%^& CRAZY!!!
I need tuh rant!
Now is ah long time I eh talk about TSTT eh .... and that is simply because ..... everyting was goin nice .... that is .... until yesterday ..... at about 12:49 pm ..... when my landline start tuh ring .... which was kinda strange .... cuz my landline doh really ring so ..... as a matter of fact ..... most times my landline does be unplugged!
So anyway ..... ah gorn tuh answer it .... which is also strange ..... cuz I doh answer my landline ..... only tuh discover on de caller ID ..... dat is fren callin (from he cell) .... so ah answer de call .... and de first ting he go ask is ..... YOUR CELL EH WORKIN OR WHAT? ..... so me now .... totally clueless .... blurt out .... YES - WHA YUH MEAN - MY PHONE EH RING YET!
Right .... so we talk we talk .... and after de convo ..... ah decide tuh call him back .... jus tuh tess de phone tuh make sure everyting copacetic!
Well HELLO .... everyting was not copacetic .... de call refuse tuh go tru .... so ah turn it off ..... cuz fuh those of you who have ah SMARTphone .... yuh would know dat sometimes dey does get lil DOTISH .... an' yuh does have tuh do ah reboot!
Right .... so ah turn it back orn now .... an' ah call again .... only tuh get ..... No Service ..... Call Failed ..... SALT .... AGAIN!
Now this is an extremely long story .... wit way too much nitty-gritty detail tuh go into ..... so fuh now ..... ah will try tuh just state de necessary .... on de state of dis obvious TSTT emergency ..... cuz needless tuh say .... after dem two call attempts .... wit de phone only CHUPSIN .... I start tuh get real antsy .....
So this is what happen next:
- Ah put orn meh troubleshootin cap .... an' ah ask fren tuh sen meh ah text .... SALT .... I eh get it
- Ah take out de SIM card an' ah put it in meh ME TOO .... SALT .... it eh work .... SIM card registration failed!!
- Ah call 824-TSTT (from my landline of course) ..... and SALT ..... until a robot finally answers my 4th call ..... who confirms dat everyting OK wit meh account .... so she will sen meh problem tuh de Help Desk/Techicians .... and dey (i.e. de Help Desk or de Technicians) will get back tuh me in 24-48 hours ..... and in de interim ..... ah should take meh phone tuh de nearest TSTT and have dem check it out .....
RED FLAG: How de arse dey go call meh in 24-48 hours if ah cyah get calls on de phone????!!!!!!
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Right .... so ah get up off de floor from meh jewellery makin .... hole ah fresh .... put orn clean clothes ..... AND deodorant .... AND comb meh hair ..... jump eeen meh car .... and head out tuh TSTT West Mall ....
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Reach TSTT West Mall .... get tru real quick tuh see ah Clerk .... she tell meh she go tess de SIM card and if it is ah need a new one .... ah will have tuh pay $25?!
- De Clerk next tuh her now .... who was kinda macoin my scene .... turns tuh de bote ah we and advises dat is not a problem with my SIM card .... is ah TSTT problem
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Den my gyul (i.e. de Clerk dealin with me) still proceeds tuh check my SIM card and confirms what her colleague advised
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I go back home .... with my SALT in my pocket .... PISSED!!!
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I gripe .... and I gripe .... and I gripe ..... and I do without my phone ..... for the rest of the day (which is something I did for many years before getting a cell phone in 1999)
- I go to bed .... uneasy .... cuz I'm wondering if anybody was trying to reach me .... I contemplate having a stiff drink tuh knock me out!
- I get up this morning ..... to ..... MORE SALT!
- I call TSTT ..... and the robot again says ..... dat she cyah say ..... when 'de system' would be fixed
- I now buss a blood vessel ..... and ask tuh speak tuh someone who CAN SAY!!!
- The robot then informs me that that would be de Supervisor .... and she then puts me ON HOLD ....
- The Supervisor (or whoever) comes to the phone .... presses a button .... and click .... de call disconnect ..... SALT AGAIN!
- I call back ..... and I start to give my story for the 100th time .... when from de time ah say meh name ..... de robot stop meh .... "Ms. Scene please HOLD ON" .....
- The Manager comes to the phone .... apologises profusely and attempts to explain the situation (apparrently dey upgradin dey 'system') ..... advises that she too cyah say when tings will be back tuh normal .... and she promises tuh call me back later (on my landline) with an update .....
Now de long and short is .... de Manager come an' say de same shit dat de robot say .... but fuh some strange reason ..... she boil meh down like bahji .... yeah .... she manage tuh calm de donkey in me .... cuz she was so sweet ..... and so human (not like de bloody robots) .... and so apologetic .... and empathetic .... and even a lil sympathetic .... it just seemed like she really did care ....
BUT AH STILL DOH HAVE NO BLASTED PHONE!!!!!
And now .... as I sit and gripe some more .... is real tings confufflin my brain .... cuz ....
- My cell phone is my business phone!
- My cell number is the only number MOST people have fuh me!
- When yuh call my number .... yuh eh even gettin tuh leave ah voice message .... cuz NUTTIN eh workin!
- And I don't have a Digicel cell phone (wish I'd gotten one now!) Is ah good ting ah have ah landline dat ah coulda use tuh report de non-workin cell
- Is TSTT going to refund me for the downtime
- Oh and talkin about refunds .... I found out too .... that MY LIME is ah tiefhead if yuh have a postpaid account .... yeah ..... so TAKE IT OFF! .... cuz yuh actually payin fuh it ...... yeah .... go check Page 2 of yuh Bill .... why didn't TSTT explain this when they launched it???!!!! .... ah want ah REFUND!!!
Anyway .... de moral of dis story is .... TSTT is still TSTT .... AND .... be careful what yuh wish for .... cuz I always wishin fuh people tuh stop callin me .... especially if dey callin fuh shit ....
And now ..... I jus long tuh hear my phone ring!!!
But Aye ....
Is Friday .....
So Happy Friday
.... go have a 'beverage' ..... I'm certainly gonna!
I resharing this on my blog....I real empathise with your situation. But don't worry, it's phone companies everywhere in the world. I'm in Canada and they %$^* here ever so often as well. Enjoy your beverage too....I certainly going to enjoy mine!
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Susie how yuh movin so gyul .... I didn't know you have a blog .... so wuh happen .... we cyah read or what .....
..... and yeah ..... I mos def will enjoy my ice cold STAG!
PS: .... actually .... I may very well have two man's beer .... cuz is now 5:19 pm in Trini .... an' I eh get no 'update' call from TSTT yet!!!!
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Cuz you are blogger extraordinaire and I'm not. mytwotrinicents.blogspot.com
And I have to tell meh 'fren' this in Trinidad cuz for days bbm conspiring against us...wait are u working with an iphone or a blackberry? Maybe a reboot is all he needs.
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"blogger extraordinarie" ..... oh gorm ah like you
.... and I have an iphone .... but the problem is not really a phone ting .... cuz the day I went in tuh TSTT .... a guy was there about the same problem and he had a Blackberry ....
PS: .... ah will maco yuh blog tomorrow ....
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My bro suffering with that bout 3 weeks now...
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NOOOOO Jumbie .... was dat a typo ..... did you mean 3 days??? ..... cuz 3 weeks of dat crap is MADNESS!!!
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GO DONG!.. NOW!!
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I have been in Trinidad since the last week in September and have been unable to receive texts, and the quacks who carry the title, "Bmobile Technician" are perpetually clueless.
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